January 14, 2010

Webinar: "Managing for Growth - Sell More, Save Money, and Improve the Customer Experience"


Managing for Growth - Sell More, Save Money, and Improve the Customer Experience

This presentation was recorded live on January 14, 2010 at 01:00 PM Eastern Standard Time.

View the Webinar

"If information is merely for score keeping, I'm not interested," says Kenny Larson, Slumberland President. "Information and tools must help us sell more furniture, save money and improve the customer experience. Otherwise, it waste people's time." Attend this webinar to hear best practices on business process automation, web content management, collaboration and team building that you can apply to your business. Come prepared with questions and leave with answers and new ideas!

Speaker: Jamie Page, Director of Information Services for Slumberland Furniture. Jamie is a technical visionary and has spearheaded key initiatives including Slumberland’s successful implementation of IBM WebSphere Portal, a major ERP upgrade, construction of a new data center and a voice-over-IP (VOIP) system. .

Slumberland Furniture is a privately held furniture retailer with $350 million in annual sales and 120 stores in eleven Midwestern states. Slumberland is one of America's top sellers of La-Z-Boy upholstery, as well as the Midwest's largest retailer of Natuzzi leather and both Sealy and Simmons mattresses. Slumberland's mission is to improve the life of each customer; the firm's SlumberLink portal provides the collaboration and information sharing engine to empower employees to provide superior customer experiences. 


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