Swivel Chair Automation in the Era of Manual Repetitive Processes
February 9, 2017
I know what you’re thinking. Swivel chair automation? That’s not a “thing.” What?
I assure you, it's a thing. Let me explain...
Ever found yourself or your colleagues swiveling from one screen to another, one computer to another, in order to capture data from multiple sources, even reentering the same data from one source into a second application?
I recently read that the intersection of people, systems, and processes can be looked at as the “red zone” for manual work. That’s a great way to look at it. But too often, teams are increasingly called on to move between applications, worksheets, web sites, portals, email, and other sources of data.
Plus, they perform these tasks manually – copying and pasting data, validating information, conducting corresponding data lookups, saving information into local spreadsheets, and so forth.
This costs organizations money and lost time, and disrupts the quality of services they deliver. And keep in mind that manual processes are often interrupted when the employee involved is called away to work on another task. Now, what if the data is private in nature? Doesn’t it seem logical that the risk of compromising this data increases with every person who is exposed to it during the process?
Enter Robotic Process Automation (RPA).
More and more, organizations seek RPA solutions to economically automate repetitive business processes involving users, data, and systems.
If this sounds familiar, take a look at Kofax Kapow RPA. We’re seeing customers adopt Kofax Kapow RPA to quickly and non-invasively automate existing back-office and front office processes including:
- Automating the acquisition and integration of information
- Creating a single view of multiple data sources
- Automating processes by replicating actions of a user
- Transforming data into valuable information
- Reducing risk of exposing private information by limiting who has access to it
Manual processes are exceedingly common and are not relegated to any specific industry. Organizations adopting Kofax Kapow RPA include manufacturing, financial, healthcare, transportation, retail, and Information Service providers.
Want to see it in action? Check out this high-level video of Kofax Kapow!
Submitted by Steve Rapier
Senior Sales Account Manager